Frequently 

Asked 

Questions

Frequently 

Asked

Questions

Do your cakes need to be refrigerated?

No, they don’t need to be refrigerated and should still be tasty until their Best Before Date.  If the weather is particularly warm or if you prefer to keep them in the refrigerator it’s best to leave them to come up to room temperature before you eat them or they may seem dry or stale.

Frequently 

Asked

Questions

Can your cakes be frozen?

Yes, most of our products can be frozen with little or no impact on their quality.  Those products that we are confident about state they can be frozen on the tag.  Others can be frozen but their texture may be affected.

Frequently 

Asked

Questions

Can I arrange for my cakes to be delivered on a specific day?

We will do our best but we cannot guarantee delivery on a specific day – Royal Mail and couriers are out with our control, unfortunately.  It is safer to order earlier than you need it as all of our products are made to order and will arrive with at least 5 day’s shelf life (usually longer) on them.

Frequently 

Asked

Questions

Can your cakes be eaten after the Best Before Date?

The Best Before Date we put on our cakes is exactly that – an indication of when they need to be eaten to be best enjoyed.  They can be eaten after their Best Before Date but the texture may be affected and the flavour might not be as good.  Consuming our products after their Best Before Date is at your own risk though as we cannot control how they are stored or handled once they leave the bakery. 
Please do not eat our products if there is any mould visible on them or if they have an unpleasant smell.

Frequently 

Asked

Questions

How long will it take my order to be despatched?

As all products are made to order it can take 2-5 days to produce and despatch your order, this is dependent on how busy we are at the time.  We will inform you as soon as we can when your order will be despatched.